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Video Tutorials
How to install eSIM on iPhone
1 min - Step by step guide
How to install eSIM on Samsung/Android
1.5 min - Step by step guide
Refill your eSIM in 30 seconds
45 sec - Quick solution
Frequently Asked Questions
An eSIM (digital SIM) is a chip integrated in your phone that allows you to activate a cellular plan without needing a physical SIM card. It's more secure, faster to install, and more practical for travel.
AMA eSIM works on most newer phones: iPhone XR and above, Samsung S20 and above, many Google Pixel models, and some other brands.
Immediately after payment. Within about 5-10 seconds, you'll receive an email with the QR code, direct installation link to your phone, and complete instructions. If you don't see the email, check Spam/Promotions as well.
Go to Settings → Cellular / Mobile Data → Add eSIM or Add Mobile Plan → Use QR Code and scan the code you received in the email. Make sure you are connected to Wi-Fi during installation.
1. Check if Data Roaming is active for the AMA eSIM line. 2. Go to Mobile Data / Cellular Data and make sure the AMA eSIM eSIM is selected as the primary internet line. 3. Turn on Airplane Mode for 10 seconds and turn it off again.